Delivery &/ Return Policy
We understand the importance of receiving your sanitary products swiftly. When you place an order with us, you can expect your parcel to be delivered within 2 to 4 working days. Our efficient processing and shipping ensure that you have your essential items in a timely manner.
Return Policy:
Your Satisfaction is Our Priority
Your satisfaction with our sanitary products is of utmost importance to us. If your parcel doesn't meet your expectations or requirements, you have the option to return it. Here's how our return policy works:
Simple Return Process: If you find that the products in your parcel don't meet your expectations or needs, you can initiate a return without the need for any tools or fittings. We want to make the process as straightforward as possible for you.
Timeframe for Returns: We understand that things might not always work out as planned. You have the flexibility to return the products within a reasonable timeframe after receiving your parcel.
No-Fitting Return: We don't require you to use any tools or fittings on the products you're returning. We appreciate your understanding that sanitary products need to remain unused and in their original condition for hygienic reasons.
Return Shipping: When initiating a return, please keep in mind that return shipping costs will be your responsibility. We recommend packaging the items securely to ensure their safe return to us.
Refund or Exchange: Once we receive your returned items, you have the choice between receiving a refund or exchanging the products. We aim to process your choice promptly.
We want your shopping experience with us to be convenient and transparent. If you have any questions about our delivery or return policy, please don't hesitate to get in touch. Your satisfaction is our commitment, and we're here to assist you every step of the way